Service Advisor

Job Title: Service Advisor

Position: Service Advisor

Qualification: Any Graduate / Diploma (Automobile, Mechanical or related field preferred)

Experience: Freshers / Experienced

Age Limit: 18–28 Years

Gender: Male/Female

Employment Type: Full-Time

Job Description

Key Responsibilities

Greet customers and understand their vehicle service requirements.

Prepare job cards and explain service estimates to customers.

Coordinate with technicians to ensure timely completion of vehicle service.

Keep customers updated on service progress and additional repair requirements.

Deliver vehicles after service and explain the work completed.

Handle customer complaints and ensure high customer satisfaction.

Maintain service records and documentation accurately.

Promote value-added services, accessories, and maintenance packages.

Ensure adherence to company service standards and processes.

Requirements

Any Graduation is mandatory (Diploma in Automobile/Mechanical is an added advantage).

Good communication and customer handling skills.

Basic computer knowledge (MS Office).

Strong interpersonal and problem-solving skills.

Ability to work in a fast-paced environment.

Two-wheeler with a valid driving license is preferred.

Preferred Skills

Customer Relationship Management

Communication Skills

Sales & Upselling

Time Management

Problem-Solving

Teamwork

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