Privacy Policy

Introduction

This Privacy Policy describes how Trybinc Network & Beincareer and its affiliates (collectively "we", "our", "us") collect, use, share, protect or otherwise process your information / personal data through our website www.trybincai.com (the "Platform"). Please note that you may be able to browse certain sections of the Platform without registering with us.

We do not offer any product / service under this Platform outside India, and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information, or availing any product / service offered on the Platform, you expressly agree to be bound by the terms of this Privacy Policy, the Terms of Use and the applicable service / product terms and conditions, and agree to be governed by the laws of India including the laws applicable to data protection and privacy. If you do not agree, please do not use or access our Platform.

Collection

We collect your personal data when you use our Platform, services, or otherwise interact with us during the course of our relationship. Information we may collect includes, but is not limited to, data provided during sign-up / registration or while using our Platform — such as name, date of birth, address, telephone / mobile number, email ID, and any information shared as proof of identity or address.

Some sensitive personal data may be collected with your consent, such as your bank account, credit or debit card or other payment instrument information, or biometric information such as facial features or physiological information (to enable certain features when opted for), all in accordance with applicable law(s). You always have the option not to provide information by choosing not to use a particular service or feature on the Platform.

We may track your behaviour, preferences and other information you choose to provide; this is compiled and analysed on an aggregated basis. We also collect information related to your transactions on the Platform and on third-party business-partner platforms. When a third-party business partner collects your personal data directly from you, you will be governed by their privacy policies, and we request you read those policies before disclosing any information.

If you receive an email or call from a person / association claiming to be us and seeking personal data such as a debit / credit card PIN, net-banking or mobile-banking password, please never provide such information. If you have already revealed such information, report it immediately to an appropriate law-enforcement agency.

Usage

We use personal data to provide the services you request. Where we use your personal data to market to you, we will provide the ability to opt out. We use your personal data to assist sellers and business partners in handling and fulfilling orders; to enhance customer experience; to resolve disputes; to troubleshoot problems; to inform you about offers, products, services and updates; to customise your experience; to detect and protect against error, fraud and other criminal activity; to enforce our terms and conditions; and to conduct marketing research, analysis and surveys. Your access to these products / services may be affected if permission is not provided to us.

Sharing

We may share your personal data internally within our group entities and affiliates to provide you access to their services and products; these entities may market to you unless you opt out. We may disclose personal data to third parties such as sellers, business partners, logistics partners, payment-instrument issuers, reward programs and other payment providers chosen by you, as required to provide our services, comply with legal obligations, enforce our user agreement, facilitate marketing, and prevent or investigate fraudulent or illegal activity.

We may disclose personal and sensitive personal data to government agencies or authorised law-enforcement agencies if required by law, or in the good-faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders or other legal process; to enforce our Terms of Use or Privacy Policy; to respond to claims that content violates the rights of a third party; or to protect the rights, property or safety of our users or the public.

Security Precautions

We adopt reasonable security practices and procedures to protect your personal data from unauthorised access, disclosure, loss or misuse, and offer the use of a secure server. However, transmission of information over the internet is not completely secure for reasons beyond our control. By using the Platform, you accept the inherent security risks of data transmission over the internet. You are responsible for protecting the login and password records for your account.

Data Deletion and Retention

You may delete your account through your profile and settings on the Platform; this will result in the loss of all information related to your account. You may also write to us at the contact information below to assist with such requests. We may refuse or delay deletion in the event of a pending grievance, claim, shipment or other service. Once an account is deleted, you will lose access to it.

We retain personal data no longer than required for the purpose for which it was collected or as required under applicable law. We may retain data where necessary to prevent fraud or future abuse, or for other legitimate purposes, and may continue to retain data in anonymised form for analytical and research purposes.

Your Rights

You may access, rectify and update your personal data directly through the functionalities provided on the Platform.

Consent

By visiting our Platform or providing your information, you consent to the collection, use, storage, disclosure and processing of your information in accordance with this Privacy Policy. If you disclose personal data relating to other people, you represent that you have the authority to do so and permit us to use it in accordance with this Privacy Policy.

You consent to us (including our affiliates, lending partners, technology partners, marketing channels, business partners and other third parties) contacting you via SMS, instant-messaging apps, call and / or email for the purposes specified in this Privacy Policy. You may withdraw consent already provided by writing to the Grievance Officer at the contact information below, with the subject line "Withdrawal of consent for processing personal data". We may verify such requests before acting. Withdrawal of consent will not be retrospective. If you withdraw consent, we reserve the right to restrict or deny the provision of services for which we consider such information necessary.

Changes to this Privacy Policy

Please review this Privacy Policy periodically for changes. We may update it to reflect changes to our information practices and may notify you of significant changes as required under applicable law.

Grievance Officer & Contact